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ScentSavvy Quest

Terms of Use

The agreement between you and us when you use the app. Plain English, no surprises.

Last updated:

1. About these Terms

These Terms of Use (the “Terms”) are a contract between you and ScentSavvyDogs (“we”, “us”, “our”), the operator of ScentSavvy Quest (the “app”). By creating an account, continuing as a guest, or otherwise using the app, you agree to these Terms and to our Privacy Policy, Safety Rules and Community & Content Rules.

If you do not agree, please do not use the app. You can contact us any time at info@scentsavvydogs.com.

2. Who can use the app

You must be at least 16 years old to create your own account. Children under 16 may only use the app under the supervision of a parent or guardian who agrees to these Terms on their behalf and accepts responsibility for the child’s use.

You also need to be capable of safely handling a dog in a public park environment. If you have any doubt about your dog’s suitability for off-lead or scent-work activity, follow your local rules and your vet’s advice.

3. Accounts and login

You can use the app in two ways:

You are responsible for keeping access to your email inbox and your device secure, and for activity that happens under your account. Tell us straight away at info@scentsavvydogs.com if you think someone else has accessed your account.

Provide accurate information. Don’t impersonate another person or sign up using somebody else’s email.

4. How quests work

ScentSavvy Quest is a recreational, park-based scent-work game. Briefly:

5. Acceptable use

You agree to use the app lawfully, safely, and only for its intended recreational purpose. You must not:

6. Your content

You may add limited content to the app: a dog name, breed, sex, handler nickname, and a dog photo you upload from your device. You remain responsible for what you upload.

You confirm that you have the right to use any content you provide (including any photo you upload), and that it does not infringe anyone’s rights or laws. You grant us a non-exclusive, worldwide, royalty-free licence to host, display, and process that content for the purpose of operating the app for you (e.g., showing your dog’s profile back to you, displaying their badges, and producing your own activity history).

You can remove your dog profiles at any time. We can remove content or accounts that breach these Terms.

7. Intellectual property

The ScentSavvy Quest brand, logo, app design, copy, badge artwork, quest mechanics, scent definitions and other materials are owned by us or licensed to us. You may use the app as intended, but you may not copy, redistribute, modify or create derivative works from our materials without our written permission.

8. Paid features

ScentSavvy Quest has no paid features at this time. If we introduce paid features in the future, we will set out the pricing, billing, renewal, cancellation and refund terms clearly before you pay, and will not override any consumer guarantee you have under applicable law.

9. App availability and changes

We work hard to keep the app available, but we don’t guarantee uninterrupted service. We may update, suspend, or discontinue parts of the app, change quest mechanics, retire scents, add or remove parks, change scoring rules, or close quests early. Where reasonable we will give you notice in the app.

We may also temporarily restrict access for maintenance, security, or to protect users.

10. Game integrity

We rely on accurate, honest play to keep the game fair. We may, at our discretion:

11. Limitation of liability

To the maximum extent permitted by law:

Consumer law carve-out. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law, the UK Consumer Rights Act, EU consumer protection law, or any equivalent statutory protection in your jurisdiction that cannot be lawfully excluded.

12. Suspension and termination

We may suspend or terminate your access to the app, or any feature of it, where you breach these Terms, the Safety Rules, or the Community & Content Rules; where we reasonably suspect fraud, manipulation of scores, or unsafe behaviour; or where we need to do so for legal, safety, or security reasons.

You can stop using the app at any time. To delete your account and associated personal data, email us at info@scentsavvydogs.com.

13. Complaints and contact

If something goes wrong, please tell us first — we’d rather hear about it and try to fix it. Email info@scentsavvydogs.com.

14. Changes to these Terms

We may update these Terms from time to time. We’ll change the “Last updated” date at the top, and for material changes we’ll signpost the change in-app or by email. Continuing to use the app after a change means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of Western Australia, Australia. The courts of Western Australia, Australia have non-exclusive jurisdiction over any dispute arising from these Terms, which means you can also bring a claim in the courts of the country where you live if your local law allows it.